You should do maintenance because we believe (1) hardware reliability decreases with age, but (2) we can do something to restore or maintain the original reliability that (3) pays for it.

This implies that:

1. We understand the age-reliability characteristics of the hardware,
2. We can identify maintenance tasks that really help equipment reliability (rather than simply make the maintenance planner or maintainer feel better), and
3. We have determined that the cost of preventive maintenance is less than the cost of letting equipment run to failure and fixing it after it fails (with an exception for failures affecting personnel safety or creating environmental hazards, which are treated separately).

Part of our business is to design and implement effective maintenance programming to satisfy all three of these conditions.

Maintenance technology uses sound criteria to establish valid requirements and assist decisions making with facts to achieve required reliability the lowest maintenance cost. The same basic logic flow applies to the process of strategic business planning as in maintenance planning. The purpose is to identify the most appropriate maintenance tasks for any set of equipment or systems.

Strategic Planning	Maintenance Planning
Vision (Communicated)	General (What are the Requirements?)
Goals & Objectives (Consistent with vision responsive to change)	Basic Functions (Heat, cool, pump fluid, etc.)
Critical Success Factors (Factors defined, barriers to factors identified)	Specific Function Parameters (Temperature, pressure, rpm, etc.)
Core Competencies (How to support the business goals)	Risk Assessment/Risk Management (Dominant failure, severity of failure, etc.)
Processes/Data (Integrated, effective, efficient, continuing improvement)	RCM Methodology (Reliable Centred Maintenance) (Logic tree, task criteria)
Systems (Low cost, high volume, flexible)	Maintenance Management Systems (Data collection focus, "denominators", etc.)
Measurements (Defined, supportable)	Age-Reliability (Maintenance task refinement)

Once the areas have been identified and the plan developed, there needs to be a strategy to enable the Management of this Change.

Increasing Performance Levels

The most effective approach to improve maintenance management practices is through the use of an improvement model combined with a systematic change management program. Elmec can help you:

• Access the performance level of your maintenance and management practices
• Design an improvement program with your Technical team
• Develop training and communication materials to bring your Technical team up to speed
• Assist you in keeping your team on track during the transition period

Elmec's Maintenance Model

Based on our extensive experience helping large and small organisations improve their property performance, Elmec has developed a maintenance management performance model to help our clients objectively develop a realistic performance improvement plan.

Elmec's Maintenance Model is based on the concept that, to achieve significant gains in productivity, customer satisfaction, and quality, you must balance improvements in process, organisational structure, information technology, and maintenance technology. The Model provides a common language for Technical managers to design and implement change.

The model spans the spectrum from Level 1 maintenance (totally reactive) to Level 5 (actively engaged in self -assessment and promoting continuous improvement). As you move up the Maturity Model, customers will begin to perceive the organisation in a new light. Elmec's Maintenance Model is an evolving tool that includes the expertise of Elmec, client best practices, and insights and benchmarking data from professional maintenance associations.

Level	Characteristics	Key Challenges	Result
5 Deterring	Designed-in reliability (incorporation of Improvements) Re engineered processes	Sustained performance Preventing backlog	Customer satisfaction Advocates
4 Anticipating	Predictive maintenance (Condition trending) Process Refinements	Maintenance reduction/ avoidance Managing/ reducing backlog
3 Managing	Condition-based maintenance (Objective requirements) Process evaluations	Maintenance prediction Managing improvements
2 Planning (Scheduled Service & Maintenance)	Time-based maintenance (Intuitive maintenance) Process measurements	Maintenance evaluation Justifying improvements
1 Reacting (Wait To Fail)	Breakdown maintenance (Minimal prevention) Historical processes	Maintenance planning Evaluation facility condition	Customer skepticism Detractors

Within the scope of these three steps, ELMEC can enable clients to realize the full potential of their Maintenance Program from a business standpoint and not just a cost centre.

Elmec has developed a unique methodology to transform the assessment, training, implementation and improvement of maintenance processes in today's changing environments. Using Reliability Cantered Maintenance (RCM) concepts and Maintenance Best Practices (MBP), we empower clients to achieve World Class Maintenance Performance at all levels - bringing them steps closer to becoming next generation enterprises.

We also implement Maintenance Management Technology for Complex Systems.

Our mission in this area is to help our clients implement management technology to lower the cost and increase the quality of complex systems maintenance.

We focus on:

• Manufacturing Industries
• Industrial Facilities Maintenance
• Utilities
• Public Works Centres
• Property owners
• Base Operations
• Government R&D Facilities
• Property Managers

ADVANCED TECHNOLOGIES SOLUTIONS

Mission: Combining industry expertise and technical insights to find solutions for logistics and maintenance problems

Focus:
• Material Condition Assessment
• Decontamination
• Configuration Management
• Inventory Management
• Logistics Procedures and Documentation
• Automated Logistics Systems
• Logistics Training

Elmec is a leader in providing system life-cycle logistics and maintenance planning to commercial property owners companies, government, and industrial / manufacturing companies. Using our advanced software platforms and functional expertise, we help you meet your toughest challenges. By combining industry-specific expertise, technical insights, and innovative methods, our business solutions focus on both vision and quality.

Material Condition Assessment

Elmec supports material condition assessments, using compatible database management systems. Data upload and frequent progress reports enable managers and planners to quickly and accurately determine short and long-term maintenance requirements. Dedicated to our commitment to provide the best maintenance support available, we maintain data archives for your use in determining equipment maintenance and operating trends.

Decontamination

Elmec embarked on the chemical & virus decontamination field due to the latest legislation. We strive to do what the client requires rather than intimidating the situation with legal implication.

Configuration Management

Elmec has a skilled and experienced team of Integrated Logistics Support (ILS) configuration managers. Our configuration managers currently work with industry personnel to sight validate equipment being installed or removed, and assist in correcting databases accordingly to provide proper stocking of repair parts.

Inventory Management

Elmec provides a team of skilled and accurate analysts to efficiently undertake any inventory task. They focus on the accurate identification, quantity, and location of all inventoried equipment.

Logistics Procedures and Documentation

Combining focused expertise in the technical requirements of operating systems and established logistics procedures; we verify and update Integrated Logistics Support (ILS) information documents accurately and efficiently.

Automated Logistics Systems

To sustain the long-term success of the inventory management efforts, Elmec envisage introducing the pen computer to record results of equipment inspections and assessments. Providing assessment data to the shop-floor level, through direct upload to the database management system, significantly enhances the planning and tracking of maintenance requirements.

Logistics Training

Elmec incorporates comprehensive technical expertise to develop and conduct logistic training sessions that can be applied to a vast array of environments.

Logistics Maintenance Planning and On-site Support

Elmec provides complete maintenance planning assistance and on-site logistics support through the intelligent use of information technology. Our mobile computing systems will make equipment assessment data readily available for upload into the system. Our experienced logistics support, research, order, track, and expedite receipt of repair parts required to correct maintenance and operating deficiencies.

Elmec Holdings (Pty) Ltd offers their clients a proven method for implementing a world class maintenance plan covering the following:

The implementation process is a curtail step in building a world-class organisation. CMT's MEG is staffed with a variety of functional experts to provide on-site assistance to their clients for facilitation and consulting services.

To ensure a successful implementation, CMT's MEG concentrates on the following areas:

• Implementation consistency
• Schedule adherence
• Data collection and performance indicator checks
• Technical and process resources
• Question answering
• RCM process guidance
• Report generation and progress feedback to management
• CMMS database population/adjustments (as applicable)

Throughout the implementation, CMT's MEG personnel work closely with the client to achieve a win-win scenario, building on and fine-tuning the maintenance plan as successes are attained.

The Elmec Holdings Group, located in Benoni, provides their clients demonstrated expertise in Continuous Improvement through the integration and implementation of Computer Maintenance Management Systems (CMMS) for today's maintenance environment. This proven strategy is the final step in ensuring our clients achieve World-Class Maintenance status

After the Assessment is complete, Training is complete and the results are being monitored, the Maintenance Plans would be refined and implemented, and the results are being evaluated. Now is the time to take a step back, look at what has occurred, and determine where you want to go from here. As you look at the new CMMS, some questions come to mind:

• How are we going to monitor the process?
• Are the goals of the company, as they relate to maintenance, being met?
• Is maintenance supporting overall company goals?
• Are we going to have to alter the Strategic Plan?
• What is our competition doing?
• Is our equipment reliability up?
• Are our maintenance costs going down?
• Has our downtime been reduced?

All of these are good questions, and ones that can be answered by the final phase of the process - Continuous Improvement through CMMS Integration.

This phase is similar to the final step in the Reliable centre management (RCM) "Back fit" process - once a maintenance task has been reviewed and found to meet all the rules, it is then examined to see if further improvement could be made to the task as it is now specified.

A Computer Maintenance Management Systems (CMMS) installation can have a tremendous impact on an organisation’s culture. Change has occurred at many different levels, and the impact of the changes may ultimately change the company. A major shift in the way maintenance is performed has occurred, and coupled with the way equipment is now operated; we need to determine if what we did was the "right thing." Tracking indicators must be established to monitor the effect implemented changes have had on the system, and to determine where additional adjustments, if any, are required.

Without the efforts of knowledgeable personnel to continuously maintain it, a Computer Maintenance Management Systems (CMMS) will not continue to run. In order to ensure success, personnel throughout the organisation must not only understand the maintenance requirements of their equipment, but must understand the way automation fits into the process. Any Computer Maintenance Management Systems (CMMS) application should be reviewed periodically to assure that the organisation is maximisation its investment. The application must be re-calibrated to maintain consistency with emerging technologies, ongoing field applications, and organisation goals.

Continuous improvement, based on improving upon the standard, is the goal. CMT's has over 12 years of experience integrating the maintenance plan results into a continually evolving improvement program.